Dr. Frank Ferlisi MD

1. 1Call the office to book an appointment.
2. 2Know the reason for your visit to help with scheduling.
3. 3Call the clinic at least 24 hours in advance to cancel or rebook an appointment.
4. 4Bring a valid health card to each clinic visit.
5. 5Renew your health card at a Service Ontario location if it's not valid.
6. 6Call the new health card number into the clinic if renewed within a week for a refund.
7. 7Call the clinic in the morning for urgent same-day appointments (not for routine visits).
8. 8Come to this clinic rather than another walk-in clinic for coordinated care.
9. 9Pay attention to medication and plan ahead to avoid running out.
10. 10Complete an authorization to release information form at the front desk to obtain past medical records.
11. 11Pay any fees charged by previous doctors/hospitals for medical records.
12. 12Let staff know when booking if you have a form to be filled out.
13. 13Fill out all sections of forms marked 'To be filled out by the applicant'.
14. 14Make payment in advance for non-insured services and forms.

Call the office to book an appointment.