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Family Service Thames Valley

Hours available
Address:500 South St, London, ON
Phone:186-693-3202
Description:Family Service Thames Valley in London, Ontario offers counselling services, including group counselling and Mental Health First Aid training.
Jump to Referral Information
Service Area:City of London, Middlesex County or Elgin County

Patient and Visitor Experience for Family Service Thames Valley

Hours of Operation *Hours may vary; please contact the clinic to confirm.

Monday:9:00 AM – 8:00 PM
Tuesday:9:00 AM – 8:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 8:00 PM
Friday:9:00 AM – 4:00 PM
Saturday:Closed
Sunday:Closed
Accepting New Patients:Yes
Funding:both
Patient Age Range:All ages (children aged 6-11, individuals 16 years and older for single sessions)
Patient Profile:Individuals and families seeking counselling in Community Counselling Program, Group Counselling, or Individual Services, among other specialized services.
Patient Instructions
  1. 1Call 519-433-0183 to request an intake appointment.
  2. 2If seeking counselling for a child aged 6-11 years old, sign the consent form and email it to intake@fstv.ca with your name and phone number.
  3. 3Call 519-433-0183 x 605 to book an intake appointment for self-referred counselling services.
  4. 4If you wish to cancel or reschedule an appointment, please give your clinician 24 hours notice.
  5. 5To book, cancel, or reschedule an appointment, please call your clinician.
  6. 6Clients are encouraged to express any concerns, complaints or appeals they have regarding their service at the agency. Clients may discuss concerns with their clinician or the clinician’s supervisor by calling the agency at 519-433-0183.
  7. 7For single session counselling, call 519-433-0183 x 605 to book.
  8. 8For Mental Health First Aid Training, payment can be made via E-Transfer to accounting@fstv.ca or by calling to pay with a credit card.
Insurances Accepted
employer paid supportssubsidized counselling provided by the United Way and other donors

Services & Specialties for Family Service Thames Valley

Services

Counselling Services
Counselling FAQ
Employer Funded Counselling
Group Counselling
Single Session Counselling
Mental Health First Aid Training
Empowering Parents – A Summer Learning Series
Developmental Services Passport Program Services
Family Services
Individual Services
  • Counselling Services
  • Counselling FAQ
  • Employer Funded Counselling
  • Group Counselling
  • Single Session Counselling
  • Mental Health First Aid Training
  • Empowering Parents – A Summer Learning Series
  • Developmental Services Passport Program Services
  • Family Services
  • Individual Services
  • Community Integration Program
  • Community Counselling Program
  • Psycho-education
  • Debriefing support
  • Critical Incident Response
Telehealth:No

Specialties

The following types of medical expertise are offered by providers indicated to work at this location.
Walk-in
  • Walk-in

Other Information for Family Service Thames Valley

Additional Phone Numbers
Email:reception@fstv.ca
Forms
Accreditations: Canadian Centre for Accreditation
Parking Info: Free parking available in the parking lot.

Referral Information for Family Service Thames Valley

Average Wait Times: Wait time for subsidized counselling is 3 to 5 months. Waitlist for subsidized counselling may be 6-12 months due to high demand and limited funds.

Accessibility for Family Service Thames Valley

Wheelchair Accessible: Yes
Access Notes: Family Service Thames Valley provides services in a manner that respects the dignity, independence, integration and equal opportunity of those served. They accommodate assistive devices and service animals. Support persons are welcomed. Notice of temporary disruptions will be provided.

Location of Family Service Thames Valley

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