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Children's Hospital Of Eastern Ontario

Description:Children's Hospital of Eastern Ontario in Ottawa, Ontario offers emergency care, surgical care, and mental health services.
Jump to Referral Information
Service Area:Ottawa, Cornwall, Renfrew, and surrounding areas in Eastern Ontario.
Categories:HospitalPharmacySpecialist MedicineOther
Departments
Department of PediatricsDepartment of GeneticsDepartment of PsychiatryDepartment of Medical ImagingDepartment of OphthalmologyDepartment of SurgeryDepartment of Laboratory MedicineDepartment of AnesthesiologyAccess TeamAdolescent Health ClinicAudiology ClinicCardiology ClinicCentral Booking - Outpatient Clinic AppointmentsCentre for Healthy Active LivingChamplain Complex Care ProgramCoordinated Service PlanningDiagnostic Imaging - GI/GUDiagnostic Imaging - MRI and CTDiagnostic Imaging - Nuclear MedicineDiagnostic Imaging - UltrasoundDiagnostic Imaging - XRAYDown Syndrome ClinicGenetics ProgramGynecology ClinicHealth RecordsKidCare PharmacyLaboratory Patient ServicesMedical Day UnitMetabolics ClinicNeuromuscular ClinicOccupational TherapyOpthalmology ClinicPalliative CarePhysiotherapy ServicesRecreation TherapySocial WorkSpiritual support servicesCHEO SchoolFinanceMain switchboardMedia Relations & Public AffairsPatient ExperienceSecurityVolunteersRoger Neilson Children's HospiceResearch InstituteRotel

Patient and Visitor Experience for Children's Hospital Of Eastern Ontario

Hours of Operation *Hours may vary; please contact the clinic to confirm.

Monday:8:00 AM – 4:30 PM
Tuesday:8:00 AM – 4:30 PM
Wednesday:8:00 AM – 4:30 PM
Thursday:8:00 AM – 4:30 PM
Friday:8:00 AM – 4:30 PM
Saturday:Closed
Sunday:Closed
Funding:public
Patient Age Range:0-17 years for some services, generally children and youth.
Patient Instructions
  1. 1Allow extra time for parking and navigating the campus due to construction.
  2. 2Follow all wayfinding signs.
  3. 3Do not enter construction areas.
Physical Directions
  1. 1CHEO's main campus is located at 401 Smyth Road in Ottawa, Ontario.
  2. 2It is approximately a 10-minute drive from downtown Ottawa and a 20-minute drive from the airport.
  3. 3Children's hospital signs are present along most major roads leading to CHEO.
  4. 4Temporary bus stops are along Ring Road.
  5. 5Bicycle racks are available near Lot A, the Children’s Treatment Centre link entrance, and the CHEO Research entrance.

Services & Specialties for Children's Hospital Of Eastern Ontario

Main Services

Emergency care
Surgical care
Virtual care
Mental health services
Rehabilitation services
Diagnostic Imaging
Laboratory Patient Services
Palliative Care
Health Records
KidCare Pharmacy
  • Emergency care
  • Surgical care
  • Virtual care
  • Mental health services
  • Rehabilitation services
  • Diagnostic Imaging
  • Laboratory Patient Services
  • Palliative Care
  • Health Records
  • KidCare Pharmacy
Telehealth:Yes — Virtual care services are available, and patients can visit the virtual care page for more information.

Specialties

The following types of medical expertise are offered by providers indicated to work at this location.
AllergistAnesthesiologistAudiologistCardiologistDermatologistDietitianEmergency Medical ServicesEndocrinologistENTFamily Doctor
  • Allergist
  • Anesthesiologist
  • Audiologist
  • Cardiologist
  • Dermatologist
  • Dietitian
  • Emergency Medical Services
  • Endocrinologist
  • ENT
  • Family Doctor
  • Gastroenterologist
  • General Surgeon
  • Hematologist
  • Infectious Disease Specialist
  • Internist
  • Medical Genetics
  • Nephrologist
  • Neurologist
  • Neurosurgeon
  • Obstetrician & Gynecologist
  • Occupational Therapist
  • Oncologist
  • Ophthalmologist
  • Orthopedic Surgeon
  • Others
  • Palliative Medicine
  • Pathologist
  • Pediatrician
  • Physiatrist
  • Physiotherapist
  • Plastic Surgeon
  • Psychiatrist
  • Public Health
  • Radiologist
  • Respirologist
  • Rheumatologist
  • Urgent Care
  • Urologist
  • Walk-in

Provider Languages Spoken

Languages in addition to English that are spoken by at least one provider at this location.
French

Children's Hospital Of Eastern Ontario Contact and Communication

Children's Hospital Of Eastern Ontario Referral Information

Referral Process: All patients must be referred by a Physician or Nurse Practitioner. Referrals are accepted via Ocean e-referral, mail, or fax.
How to Refer: Providers can make a referral through the listed services and programs.
Required Documents
  • Detailed information about prior illnesses (discharge summaries
  • emergency department visits
  • other consultants’ reports
  • laboratory results
  • pulmonary function tests
  • X-rays and other imaging). For imaging done outside CHEO and not on Connecting Ontario
  • provide radiologist’s reports and have patient bring images on CD or provide online access. Interpreter requirements and caregiver contact information (including cell phone numbers) should also be provided.
Urgency Levels: Children with hemoptysis will be seen on an urgent basis. For children requiring admission, contact the Emergency Department. For respiratory emergencies or sudden unwellness in followed patients, recommend emergency department visit or communication with community physician.
Average Wait Times: 4-12 months for an initial appointment, depending on symptom severity.

Children's Hospital Of Eastern Ontario Metadata and Administrative Details

Accreditations: Licensed by the Ministry of Health and Long-Term Care (MOHLTC), Accreditation Canada Diagnostics (ACD), Children’s Oncology Group (COG) approved.
Hospital Affiliations: University of Ottawa
Research Involvement: CHEO is a teaching and research hospital with a Research Connection program that links families to research opportunities. The CHEO Research Institute conducts studies to improve pediatric care.
Facilities: On-site pharmacy (KidCare Pharmacy), Diagnostic Imaging (GI/GU, MRI, CT, Nuclear Medicine, Ultrasound, XRAY), Laboratory Patient Services, Gift Shop, Caf-to-go.
Parking Info: Two parking areas: Lot A and a new parking garage. Accessible parking spots are available in Lot A, the new parking garage, and the Pay and Display area near the main entrance. No payment required for accessible parking permit holders in pay and display spots.

Children's Hospital Of Eastern Ontario Accessibility and Amenities

Wheelchair Accessible: Yes
Elevator Access: Yes
Accessible Parking: true
Access Notes: Accessible formats and communication supports are available by contacting accessibility@cheo.on.ca. Accessible washrooms are available on multiple levels, some with diaper changing stations, powered lifts, and adult-sized changing tables. Ontario Northland motor coaches can accommodate most wheeled mobility devices and many have an elevator platform for passengers with reduced mobility or those in a wheelchair.
Parking Info: Two parking areas: Lot A and a new parking garage. Accessible parking spots are available in Lot A, the new parking garage, and the Pay and Display area near the main entrance. No payment required for accessible parking permit holders in pay and display spots.

Location of Children's Hospital Of Eastern Ontario

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