Automated Medical Appointment Reminders

Reduce no-shows with automatic appointment reminders sent via email and text.

Never miss a patient, never waste a time slot

Automated reminders ensure your patients arrive on time and ready for their appointment, so your clinic operates smoothly.

Automatically send email reminders 7 days, 2 days, and 1 day before appointments
Deliver SMS reminders 90 minutes before appointments
Use SMS as a fallback if email reminders fail at any time
"Significant for proactive community health promotion"

Medical appointment reminders are a key part of an effective health system, and offer significant efficiency benefits to medical practices, but only if properly designed. Cortico proactively tests appointment reminder methodology to maximize positive impacts for the medical practice. Realtime dashboards allow the practice to observe the impact of their appointment reminders, and optimize the implementation.

Prevent no-shows and protect your schedule

Automated reminders significantly reduce appointment losses from no-shows and last-minute cancellations.

See a 70% reduction in no-shows (based on our customer average)
Recover wasted appointment time and boost clinic productivity

Frequently Asked Questions

Medical Appointment Reminders FAQ

Self scheduled appointments are have a risk of no-show just like manually booked ones. However, there are tactics you can use to reduce no-show rates to near zero. 1. [Automated reminders](https://cortico.health/features/appointment/) - Most clinics do have this in place, but I have to mention it here as the first step to address no-show rates for any appointments (manual or automatically booked) 2. Advertise no-show fees (during booking). Advertising a no-show fee at the time the patient books online does wonders to motivate them (by setting a social contract) they agreed to. It's often the social pressure and inconvenience of being chased for a no-show fee, as well as understanding the financial impetus for the clinic that motivates patient behaviour here as well. 3. Just let them cancel. If patients can't make an appointment, the online reminder system should encourage them to cancel rather than no-show. If the patient can cancel easily, they'll do so and another patient will fill their spot quickly (if you have automated online booking) 4. Automate no-show fee enforcement. When patient schedule their appointment, Cortico can automatically block them from booking if they have a pending no-show fee. This filters out the worst actors. We recommend this be done only for cases where the above actions don't work, since it may restrict patient access to care (so, should be reserved for repeat offenders).