Otter Home

Description:OTTER Home Inc. in Carberry, MB offers family reunification, trauma-informed care, therapy, and mentoring services.
Location:553 Main Street, Carberry, MB
Phone:204-761-1015
Email:tessa.sm@otterhome.ca
Service Area:Southwestern Manitoba
Categories:Other
Other Locations:
  • OTTER HOME INC. — PO BOX 599, Carberry, MB, R0K 0H0

Patient and Visitor Experience for Otter Home

Opening Hours

*Opening hours are subject to change & may not be accurate. Contact the clinic for the most up-to-date info.
Monday:00:00 - 24:00
Tuesday:00:00 - 24:00
Wednesday:00:00 - 24:00
Thursday:00:00 - 24:00
Friday:00:00 - 24:00
Saturday:00:00 - 24:00
Sunday:00:00 - 24:00
Patient Age Range:All ages (mothers and children)
Best Fit Patients:Mothers and their children seeking family reunification, healing from trauma, building resilience, and recovery in a safe, in-house program.
Patient Instructions:
  • All participants are required to take an active role in their recovery journey.
  • Attend and engage in all sessions.
  • Respect the processes and healing experiences of fellow program members.
  • Missing two sessions will result in a warning, and three missed sessions will lead to early termination from the program.
  • Participants over the age of ten must complete daily chores.
  • Everyone is expected to contribute to keeping common areas tidy.
  • Family rooms should be maintained in a clean condition.
  • Outside of sessions, parents are accountable for their children's behavior.
  • Bring prescription medications in properly labeled blister packs (to be stored in a locked medication cabinet).
  • Bring indoor and outdoor footwear.
  • Bring toiletries, including shampoo, soap, toothbrush, toothpaste, brush, feminine care products, etc.
  • Bring essential baby items such as diapers and bottles.
  • Bring appropriate seasonal clothing: Summer: Lightweight clothes, a sweater, swimsuit, mosquito repellent, sunscreen, and hats. Winter: Boots, jackets, mittens, and hats.
  • Do not bring any illicit drugs, alcohol, weapons, gang-related clothing or colors, apparel with obscenities or drug and alcohol logos or slogans, video games, valuable items, or music or videos containing explicit lyrics.

Services and Specialties for Otter Home

Main Services

Family reunificationTrauma-informed careHarm-reduction methodsCulturally aware practicesTherapyMentoringAttachment programmingIndividual therapyGroup activitiesSchool assessments
  • Family reunification
  • Trauma-informed care
  • Harm-reduction methods
  • Culturally aware practices
  • Therapy
  • Mentoring
  • Attachment programming
  • Individual therapy
  • Group activities
  • School assessments
  • Tailored programming for children
  • After-care planning
  • Job training programs
  • Employment resources
  • Programs for extended family members and support networks
  • Red Cross First Aid and CPR certification
  • Red Cross babysitting certification
  • Naloxone training
  • Food Safe certification
  • Support for Recovery & Substance Use
  • Housing solutions
  • Parenting Skills Development
  • Healthy Relationships
  • Life Skills Development
  • Financial management
  • Budgeting
  • Cooking
  • Child-rearing
  • Time management
  • Personal Strengths & Professional Coaching
  • 24/7 Mental Health Support
  • Counselling from licensed and regulated professionals
Telehealth Available:Yes
Telehealth Details:Intake interviews can be conducted via phone, TEAMS/Zoom.

Otter Home Contact and Communication

Additional Phone Numbers:
Email:tessa.sm@otterhome.ca
Forms:
Patients should contact via:web form
Providers should contact via:Fax

Otter Home Referral Information

Referral Process: Individuals seeking attachment programming are required to obtain a referral from an external source. The Coordinator will conduct an assessment via phone call, TEAMS/Zoom involving the potential participant and their referral source. This process will take at least 30 minutes and should take place in a private setting. Funding must be secured before enrolling in the program.
How to Refer: Referrals can be initiated by any professional who is supporting the potential participant and their family members. To complete the referral process online, contact the clinic through the contact form on their website. Once the request is received, access to a digital Intake Package will be provided. The Intake Package can then be filled out and submitted electronically or faxed to 204-703-3000.
Required Documents:
  • Referral information
  • completed Intake Form
  • and other intake documentation (downloadable from the website).

Otter Home Metadata and Administrative Details

Facilities: Two wings with single and double rooms, private counselling room, programming area, common living and dining room, two expansive modern kitchens.

Otter Home Accessibility and Amenities

Wheelchair Accessible: Unknown
Elevator Access: Unknown
Parking Info: On-site parking

Provider Languages Spoken

There is record of at least one provider speaking each of the following languages on site.
English

Location of Otter Home

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