East Wellington Family Health Team

• If you send us an email and don’t hear back within 2 business days then please call the office.
• Do not use email for emergencies or when information is needed urgently; instead please call the office directly.
• Do not email to request medical advice for anyone other than yourself.
• Do not email to send sensitive medical information.
• Do not email for complex medical issues.
• Do not email to request a diagnosis based on a description of symptoms.
• Do not email for frivolous or commercial purposes.
• State the full name and date of birth of the person the email is about in the subject line.
• Please keep email simple, short (250 word max), and courteous.
• Messages conveying anger, sarcasm, harsh criticism, gratuitous comments and libelous references should be avoided.
• Only send in photos if this has been specifically requested by the Nurse or clinician.
• Please avoid using Hotmail, Outlook or Live email accounts as our emails end up in Junk Mail.
• In all email communications, please provide the FULL NAME and DATE OF BIRTH of the patient you are writing about.

Patients can book online or by calling the office directly for urgent appointments.

• :519-833-0343
• :519-833-7576
• Rockwood Clinic:519-856-4611
• ServiceOntario TTY:800-387-5559
• ServiceOntario:888-218-9929

• https://ewfht.ca/Consent%20Disclosure%20Form%20for%20family%20etc%20%20Revised%20Jun%202021.pdf
• https://ewfht.ca/Medical%20Release%20-%20New%20Patients%20Transferring%20to%20EWFHT_%202024.pdf
• https://ewfht.ca/Medical%20Release%20-%20Patients%20Leaving%20EWFHT_%202024.pdf
• https://ewfht.ca/Patient%20Information%20Package_Current%20Template%202024.pdf