eHealth Centre of Excellence

Description:eHealth Centre of Excellence in Ontario offers primary care, eConsult, online appointment booking, and cybersecurity services.
Location:2-235 The Boardwalk, Kitchener, ON
Phone:519-885-0606
Service Area:Canada (national partner), with early initiatives in the Waterloo Wellington region.
Categories:Primary CareOther
Website Reference:

Patient and Visitor Experience for eHealth Centre of Excellence

Best Fit Patients:Clinicians and healthcare teams seeking innovative digital health solutions to improve workflows and patient outcomes, with a focus on primary care.

Services and Specialties for eHealth Centre of Excellence

Main Services

AI ScribeseConsultEMR ToolseReferralOnline appointment bookingShield (cybersecurity and privacy program)Virtual AssistantsChange managementHealthcare Experience Advancement Lab (HEAL)Integrated Care
  • AI Scribes
  • eConsult
  • EMR Tools
  • eReferral
  • Online appointment booking
  • Shield (cybersecurity and privacy program)
  • Virtual Assistants
  • Change management
  • Healthcare Experience Advancement Lab (HEAL)
  • Integrated Care
  • Knowledge Translation & Evaluation
  • Practice Facilitation
  • Primary Care Collaborative
  • Privacy & Security
  • Program & Project Management
Telehealth Available:Yes
Telehealth Details:Virtual Assistants are innovative bots designed to enhance data quality, streamline clinical workflows, and improve patient outcomes.

eHealth Centre of Excellence Contact and Communication

Additional Phone Numbers:
Patients should contact via:web form

eHealth Centre of Excellence Metadata and Administrative Details

Accreditations: 2024 Digital Health Canada Executive of the Year – Ted Alexander, 2022 Digital Health Canada Clinical Innovator Award – Dr. Mohamed Alarakhia, Innovation Award – Kitchener-Waterloo Chamber of Commerce, CHIA Patient Care Innovation Team Award – Virtual Care, Joule Innovation Grant (CMA) – Automates AFHTO Bright Lights Team Award – Integrated Care and COVID-19 Assessment, Jury-selected ITAC Ingenious Award – Virtual Care, 2019 Digital Health Canada Executive of the Year – Dr. Mohamed Alarakhia, AFHTO Bright Lights Award – Optimizing Use of Resources: eReferral, Canada Health Infoway & Accreditation Canada – Leading Practice Award

eHealth Centre of Excellence Accessibility and Amenities

Wheelchair Accessible: Unknown
Elevator Access: Unknown

Provider Languages Spoken

There is record of at least one provider speaking each of the following languages on site.
English

Location of eHealth Centre of Excellence

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