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Urology Resource Centre

Description:Urology Resource Centre in Bill offers pre/post-operative counselling, anti-incontinence training, and support for erectile dysfunction.
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Patient and Visitor Experience for Urology Resource Centre

Funding:both
Patient Profile:Patients seeking support and counselling for a variety of urologic concerns, including pre/post-operative care, incontinence, erectile dysfunction, and prostate cancer.
Patient Instructions
  1. 1Visits are by appointment only; walk-ins are not accepted.
  2. 2If experiencing a potential emergency, go to the closest emergency department.
  3. 3For urgent matters like UTIs, try family physician or walk-in clinic if the clinic is not immediately reachable.
  4. 4Expect 2 business days for a return call if leaving a voicemail.
  5. 5Patients requesting intracavernosal injection teaching for erectile dysfunction require a physician referral.
  6. 6Masks are encouraged in the office and mandatory at Joseph Brant Hospital.
  7. 7Minimize phone calls during service disruptions to allow staff to notify patients quickly.
  8. 8Listen carefully to voicemail messages for instructions on call-back times or messages.
  9. 9Do not come to the office unannounced; office doors are locked and opened only for scheduled in-office appointments.
  10. 10Contact the office for instructions to pick up or drop off paperwork.
Physical Directions
  1. 1Just across the street from its former location (488 Locust St.).

Services & Specialties for Urology Resource Centre

Services

Preoperative and postoperative counselling
Anti-incontinence training including kegel exercises and biofeedback
Erectile dysfunction treatments including low-intensity shockwave therapy, vacuum pump therapy, and intracavernosal injection
Prostate cancer and hormone therapy counselling; managing side effects
Peyronie's disease treatment
Rezum water vapour therapy for BPH
Greenlight laser vaporization of prostate
Ureteroscopy and laser lithotripsy
Percutaneous nephrolithotomy
Mid-urethral slings
  • Preoperative and postoperative counselling
  • Anti-incontinence training including kegel exercises and biofeedback
  • Erectile dysfunction treatments including low-intensity shockwave therapy, vacuum pump therapy, and intracavernosal injection
  • Prostate cancer and hormone therapy counselling; managing side effects
  • Peyronie's disease treatment
  • Rezum water vapour therapy for BPH
  • Greenlight laser vaporization of prostate
  • Ureteroscopy and laser lithotripsy
  • Percutaneous nephrolithotomy
  • Mid-urethral slings
  • Urethral bulking and bladder botox
  • Circumcision
  • Vasectomy (No-Scalpel technique)
  • Vasectomy reversals
  • Hydrocele aspiration or excision
Telehealth:Yes — Most appointments are conducted virtually over the phone. In-office appointments are available if deemed necessary after a phone discussion.

Specialties

The following types of medical expertise are offered by providers indicated to work at this location.
Urologist
  • Urologist

Other Information for Urology Resource Centre

Additional Phone Numbers
Hospital Affiliations: Joseph Brant Hospital

Referral Information for Urology Resource Centre

Referral Process: Referrals are not necessary for most conditions; patients may contact Kate Hetherington directly to request an appointment. Intracavernosal injection teaching for erectile dysfunction requires a physician referral.
How to Refer: Physician referral, phone, or email.

Location of Urology Resource Centre

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