Genesee Valley Group Health Association

470 Long Pond Rd, City of Rochester, New York
Hours available

Hours of Operation

Monday12:00 AM – 12:00 AM
Tuesday12:00 AM – 12:00 AM
Wednesday12:00 AM – 12:00 AM
Thursday12:00 AM – 12:00 AM
Friday12:00 AM – 12:00 AM
Saturday12:00 AM – 12:00 AM
Sunday12:00 AM – 12:00 AM

*Hours may vary; please contact the clinic to confirm.

About the Clinic

Rochester Regional Health offers comprehensive primary care, specialty care, urgent care, and emergency services across multiple locations in the Greater Rochester, Finger Lakes, and St. Lawrence regions. Services include family medicine, geriatrics, internal medicine, pediatrics, and various surgical and medical specialties.

Patient & Visitor Experience

Best Fit Patients

Patients of all ages seeking primary care, specialty care, urgent care, or emergency services within the Rochester Regional Health network.

Service Area

Greater Rochester Region, Finger Lakes Region, St. Lawrence Region

Address

470 Long Pond Rd, City of Rochester, New York, United States

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Services Offered

  • Same-Day Walk-In Care
  • Urgent Care
  • Virtual Urgent Care
  • Orthopedic Urgent Care
  • Emergency Care
  • Bariatric Surgery (Weight Loss Surgery)

Specialties

The following types of medical expertise are offered in Genesee Valley Group Health Association

Orthopedic SurgeonNeurosurgeonDermatologistInternistOncologistNeurologistPediatricianFamily DoctorGeriatricsRadiologist
  • Orthopedic Surgeon
  • Neurosurgeon
  • Dermatologist
  • Internist
  • Oncologist
  • Neurologist
  • Pediatrician
  • Family Doctor
  • Geriatrics
  • Radiologist
  • General Surgeon
  • Walk-in
  • Hematologist
  • Cardiologist
  • Urgent Care
  • Psychiatrist
  • Nurse Practitioner
  • Pediatric Surgeon
  • Sports Medicine

Telehealth

Available — Virtual urgent care is available 7 days a week through a secure online platform, with an average wait time of 15 minutes.

Accessibility & Amenities

Hearing Assistance

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Access Notes

Language assistance and interpreter services are available for persons with Limited English Proficiency, those who are deaf or hard-of-hearing, and those who are blind or visually impaired.

Other Information

Additional Phone Numbers

Hampton Inn Rochester - Irondequoit585-339-3500
Holiday Inn Express Rochester NE585-342-0430
Physician referrals585-368-3000
Staybridge Suites Rochester585-527-9110
HR & career opportunities585-922-1100
Billing & insurance585-922-1900
Twig Gift Shop at RGH585-922-3558
Rochester General Hospital585-922-4000
Information about volunteering585-922-4327
Medical Records585-922-4521
LINK Line585-922-5465
Patient Relations Coordinator585-922-6333
Parking585-922-9803
New York State Department of Health Centralized Hospital Intake Program800-804-5447
Billing & insurance866-209-0949
Accreditations

DNV Healthcare Accredited, Patient-Centered Medical Home, A member of the National Health Service Corps, NY State Department of Health, American Association of Blood Banks, Antimicrobial Stewardship Center of Excellence, College of American Pathologists Accredited, COEMIG Center of Excellence Minimally Invasive Gynecology, Age-Friendly Health Systems

Hospital Affiliations

Rochester General Hospital, Unity Hospital, Newark-Wayne Community Hospital, Canton-Potsdam Hospital, Gouverneur Hospital, Clifton Springs Hospitals & Clinic, United Memorial Medical Center, Massena Hospital, Unity Specialty Hospital

Research Involvement

Clinical Pastoral Education (CPE) program, Research & Clinical Trials

On-Site Facilities

Imaging Center, Labs, Gift Shop, Cafeteria, Dunkin' Donuts, Subway, Wolfgang Puck Kitchen Counter, Micromarket

Parking Information

Visitor parking is available in both the Portland Avenue and Carter Street ramp garages. Valet parking is offered at the hospital’s Main Entrance and Medical Office Building Entrance for $10.

Contact Genesee Valley Group Health Association

Frequently Asked Questions

Does Genesee Valley Group Health Association offer telehealth or virtual appointments?

Yes, Genesee Valley Group Health Association offers telehealth services for virtual appointments.

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