The Digital Assistant for Practice Fusion

No. Cortico integrates with Practice Fusion, it doesn't replace it. Cortico reads availability from your Practice Fusion schedule and writes appointments back into it, so there's no double entry and no conflicting calendar. Your team keeps charting where they chart today, and your front desk sees the same schedule they always have.

Self-service booking from your website, automated reminders on a 7-day/2-day/1-day email and 90-minute SMS cadence, intake forms patients complete before arriving, secure two-way messaging with encrypted attachments, video visits, and online payments — the patient-facing work an EMR schedule was never built to cover.

No. Cortico reads your Practice Fusion schedule at the moment a patient loads your booking page, not on a sync interval, and reads your existing Practice Fusion appointments to block off what's already taken. A Lock feature prevents two patients from taking the same slot during high-demand windows, and appointments write into your schedule the moment they're booked.

Yes. Set daily limits per visit type or workflow, turn new-patient booking on or off, enable or disable individual providers, set same-day rules, cap how far ahead patients can book, and route specific patient types to call the clinic instead.

No. Patients click a link from their email or your website. It works on any device, any browser. No app download, no account to create. They can book, confirm, cancel, fill forms, join video calls, and message your clinic all from their phone or computer. Clinics keep taking phone bookings in parallel — Cortico absorbs the patients who prefer to self-serve, which frees staff for the ones who want to call.

Yes, as PDF documents. Cortico renders each finished form to a PDF and uploads it to that patient's Practice Fusion documents, attributed to the provider on the appointment; patient uploads and the signed consent take the same route, and chart upload is a per-clinic setting. What lands in the chart is a document, not structured data — Cortico does not write form answers into Practice Fusion's discrete chart fields. If discrete-field mapping is a hard requirement for you, raise it on the demo call.

Cortico starts at $86/provider/month (Essentials) with plans up to $199/provider/month (Elite, which includes AI automation and kiosks); Premium sits between at $119 and adds custom intake forms. There's a $99 monthly minimum. Pricing is transparent and publicly available at cortico.health/pricing. Most years there are no price changes, and existing customers are always grandfathered in.

Practice Fusion clinics typically onboard within a few weeks. It's a guided 3-step process: connect your EHR and create an admin account, configure your visit types, availability, limits, forms and reminder settings with the onboarding team, then add a "Book Now" button to your site and go live. The Cortico team provides Practice Fusion-specific onboarding and support throughout.

Yes. Cortico is SOC 2 Type 2 and ISO 27001 certified, and HIPAA compliant. Patient data is never used for AI training, messages are never permanently stored, and files are end-to-end encrypted, auditable, and redactable. Annual third-party penetration testing is conducted with no unmitigated high-level risks identified.