eHealth Centre of Excellence

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About the Clinic

eHealth Centre of Excellence in Ontario offers primary care, eConsult, online appointment booking, and cybersecurity services.

Location

Canada (national partner), with early initiatives in the Waterloo Wellington region.

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Patient & Visitor Experience

Best Fit Patients

Clinicians and healthcare teams seeking innovative digital health solutions like AI Scribes, eConsult, and EMR Tools, among other specialized services.

Services Offered

  • AI Scribes
  • eConsult
  • EMR Tools
  • eReferral
  • Online appointment booking
  • Shield (cybersecurity and privacy program)

Telehealth

Available — Virtual Assistants are innovative bots designed to enhance data quality, streamline clinical workflows, and improve patient outcomes.

Other Information

Accreditations

2024 Digital Health Canada Executive of the Year – Ted Alexander, 2022 Digital Health Canada Clinical Innovator Award – Dr. Mohamed Alarakhia, Innovation Award – Kitchener-Waterloo Chamber of Commerce, CHIA Patient Care Innovation Team Award – Virtual Care, Joule Innovation Grant (CMA) – Automates AFHTO Bright Lights Team Award – Integrated Care and COVID-19 Assessment, Jury-selected ITAC Ingenious Award – Virtual Care, 2019 Digital Health Canada Executive of the Year – Dr. Mohamed Alarakhia, AFHTO Bright Lights Award – Optimizing Use of Resources: eReferral, Canada Health Infoway & Accreditation Canada – Leading Practice Award

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