Does Cortico work with NextGen Office?

Yes — NextGen Office is classified as a GOOD integration in the Cortico EMR compatibility guide. Cortico connects to read schedules and enables online booking, reminders, secure messaging, forms, video visits, and payments, while your providers keep working in NextGen Office the same as they do today.

Does Cortico work with NextGen Enterprise?

Not yet. A NextGen Enterprise integration is on our roadmap. If your practice runs Enterprise, contact us to be added to the waitlist or to become a champion clinic.

Do our patients need to download an app?

No. Patients click a link from their email or your website to access Cortico — no app download or login required. From there, they can book, confirm, cancel, complete intake forms, join video visits, and message your clinic, all from their phone or computer.

How much does Cortico cost?

Essentials is $86, Premium $119, and Elite $199 per FTE per month, each with a 90-day money-back guarantee. Pricing is transparent and public at cortico.health/pricing.

Is my patient data safe with Cortico?

Yes. Cortico is SOC 2 Type II and ISO 27001 certified and PHIPA, PIPEDA, and HIPAA compliant. Patient data is hosted in Canadian data centres and never used for AI training; messages are never permanently stored, and files are end-to-end encrypted. Annual third-party penetration testing is conducted, with no unmitigated high-level risks identified.

Will Cortico cause double-bookings or scheduling conflicts?

No. Cortico reads your NextGen Office schedule to display accurate availability, and a Lock feature prevents double-bookings during high-demand windows.

GOOD Compatibility Integration with NextGen Office EMR

The Digital Assistant for NextGen Office

Cortico connects to your NextGen Office EMR to handle online booking, reminders, secure messaging, intake, and payments — so patients self-serve and your team spends less time on phones and admin.

How It Works

Cortico's NextGen Office Integration

A secure connection to your NextGen Office EMR that powers patient-facing booking, reminders, and messaging.

Cortico sits on top of NextGen Office and reads your live schedules, enabling patients to book appointments, complete forms, join video visits, and message your clinic. Thanks to the deep integration, this added functionality is available while providers keep working in NextGen Office exactly as they do today.

PHIPA / PIPEDA-Compliant

End-to-end encrypted messaging; SOC 2 Type II and ISO 27001-certified.

Listed Intrahealth Partner

Cortico is listed in [Intrahealth's partner directory](https://www.intrahealth.com/our-partners) and is used by 3,000+ professionals across Canada.

Built-In Contextual Launch

One-click access to Cortico tools from the Profile interface, without leaving the EMR.

Built for Canadian Primary Care

Designed for the workflows of Canadian family medicine clinics.

EVERYTHING YOU NEED

A Full Suite of Tools for NextGen Office

Everything you need to manage patient communication, reduce no-shows, and ease admin burden, without changing existing workflows.

Online Booking That Syncs with NextGen Office

Patients book 24/7 from your website while Cortico reads availability from NextGen Office. No double-bookings, and your phones stop ringing for routine appointments.

✓ Patients choose their provider, visit type, and time
✓ New appointments connect directly to your NextGen Office schedule
✓ Set daily limits, block new patients, or restrict out-of-province bookings
✓ The Lock feature prevents double-bookings during high-demand windows

Automated Reminders That Cut No-Shows

Cortico sends appointment reminders automatically. Patients receive an email 7 days, 2 days, and 1 day out from their appointment, then an SMS 90 minutes before.

✓ Patients confirm or reschedule in one tap
✓ Works for both Cortico-booked and manually entered appointments
✓ Captures cancellation reasons so you can spot no-show patterns
✓ Cortico customers have seen a 70% reduction in no-shows

Secure Patient Messaging

Send security-compliant results, referrals, and instructions to patients. Patients verify their identity, then read or reply in a secure portal — no phone call required.

✓ End-to-end encrypted messaging and file sharing
✓ Optional two-way messaging you control by clinic, provider, or patient

Digital Intake That Skips the Data Entry

Send custom intake forms to be completed before the visit. Staff request forms and document uploads through Cortico's task management menu, then patients receive an email notification to complete everything before they arrive.

✓ Patients complete forms on any device, no app or download required
✓ Request forms or photo/document uploads from any patient in the task menu
✓ View form responses, resend reminders, or cancel tasks from the same screen
✓ Forms are fully customisable with alert thresholds and field mapping

Collect payments from patients for uninsured services, connected to your NextGen Office workflow.

✓ Patients pay online through a secure link
✓ Send invoices and payment requests directly
✓ Reduce front-desk payment handling

Pricing for your NextGen Office clinic

Plans start at $86 per provider (FTE) per month.

Some EMRs charge additional integration fees, which Cortico covers 50%.

See pricing

ROI CALCULATOR

How Much is Your Time Worth?

See how much your NextGen Office clinic could save by automating admin work with Cortico.

Hours spent per week on admin work in NextGen Office

1 hr20 hrs 40 hrs

How much one hour of your time is worth

/ hr

$4,714

Monthly hours of admin saved80 hrs

Value of Cortico time savings$4,800

Cost of Essentials plan-$86

Net Monthly ROI$4,714

LEARN MORE

The Cortico + Oscar NextGen Office Library

Case studies, tutorials, and resources for Cortico users.

Videos

Articles & Case Studies

Knowledge Base

PRIVACY & SECURITY

Built for Healthcare Compliance

Cortico meets the highest standards for data privacy and security in Canadian healthcare.

SOC 2 Type II

Certified

ISO 27001

Certified

PIPEDA / PIPA

Compliant

HIPAA / PHIPA

Compliant

COMMON QUESTIONS

Questions About Cortico + NextGen Office?

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