How does Cortico integrate with Profile EMR?

Cortico connects to Profile to read provider schedules and patient demographics, enabling online booking, automated reminders, and secure patient messaging, without replacing any part of the Profile workflows your clinic already uses. A Contextual Launch button also sits directly inside the Profile interface, giving your team one-click access to Cortico tools from within the EMR.

Will Cortico cause double-bookings or scheduling conflicts?

No. Cortico reads your Profile schedule to display accurate availability, and a Lock feature prevents double-bookings during high-demand windows.

Do our patients need to download an app?

No. Patients click a link from their email or your website to access Cortico — no app download or login required. From there, they can book, confirm, cancel, complete intake forms, join video visits, and message your clinic, all from their phone or computer.

How much does Cortico cost?

Essentials is $86, Premium $119, and Elite $199 per FTE per month, each with a 90-day money-back guarantee. Pricing is transparent and public at cortico.health/pricing.

Is my patient data safe with Cortico?

Yes. Cortico is SOC 2 Type II and ISO 27001 certified and PHIPA, PIPEDA, and HIPAA compliant. Patient data is hosted in Canadian data centres and never used for AI training; messages are never permanently stored, and files are end-to-end encrypted. Annual third-party penetration testing is conducted, with no unmitigated high-level risks identified.

Complete Integration with Profile EMR

The Digital Assistant for Profile EMR

Cortico connects to your Profile EMR to handle online booking, reminders, and patient messaging, so patients self-serve and your team spends less time on phones and admin.

3M+Tasks Automated per Month Across Cortico Clinics

80%Of Common Inbound Requests Handled When Messaging Automation Is On

~0Weekly No-Shows at a BC Clinic After Reminders Plus Policy (QI Study)

How It Works

Cortico's Profile Integration

A secure connection to your Profile EMR that powers scheduling, reminders, and messaging.

Cortico sits on top of Profile to handle patient-facing tasks. It enables patients to book appointments, complete forms, and message your clinic — while your providers keep working in Profile exactly as they do today. A Contextual Launch button sits directly inside the Profile interface, giving your team one-click access to Cortico tools without switching applications.

PHIPA / PIPEDA-Compliant

End-to-end encrypted messaging; SOC 2 Type II and ISO 27001-certified.

Listed Intrahealth Partner

Cortico is listed in [Intrahealth's partner directory](https://www.intrahealth.com/our-partners) and is used by 3,000+ professionals across Canada.

Built-In Contextual Launch

One-click access to Cortico tools from the Profile interface, without leaving the EMR.

Built for Canadian Primary Care

Designed for the workflows of Canadian family medicine clinics.

EVERYTHING YOU NEED

A Full Suite of Tools for Profile EMR

Everything you need to manage patient communication, reduce no-shows, and ease admin burden, without changing existing workflows.

Online Booking That Syncs with Profile

Patients can book online using availability from your Profile schedule, reducing routine booking calls

✓ Patients choose their provider, visit type, and time
✓ New appointments land in your Profile schedule
✓ Set daily limits, block new patients, or restrict out-of-province bookings

Automated Reminders That Cut No-Shows

Send automated email and SMS appointment reminders based on your clinic’s configuration, helping patients prepare for their visit.

✓ Patients can cancel eligible appointments online, subject to your clinic’s cancellation rules
✓ Works for both Cortico-booked and manually entered appointments
✓ Captures cancellation reasons so you can spot no-show patterns
✓ Cortico customers have seen a 70% reduction in no-shows

Secure Patient Messaging

Send security-compliant results, referrals, and instructions to patients. Patients verify their End-to-end encrypted messaging and file sharing.

✓ Send patient messages via email or SMS
✓ Use message templates to standardize responses across your clinic
✓ Optional two-way messaging you control by clinic, provider, or patient

Digital Intake That Skips the Data Entry

Send custom intake forms to be completed before the visit. Staff request forms and document uploads through Cortico's task management menu, then patients receive an email notification to complete everything before they arrive.

✓ Patients complete forms on any device, no app or download required
✓ Request forms or photo/document uploads from any patient in the task menu
✓ View form responses, resend reminders, or cancel tasks from the same screen
✓ Forms are fully customisable with alert thresholds and field mapping

Digital Intake That Skips the Data Entry

A Cortico Shortcut Built into Profile

Cortico's Contextual Launch button sits directly inside the Profile interface, giving your team instant access to Cortico tools without leaving the EMR.

✓ Launch Cortico's patient messaging, booking tools, and intake from within Profile
✓ Add the Contextual Launch button to your Profile toolbar in minutes
✓ No switching applications — your team stays in Profile while Cortico handles the patient-facing layer

Pricing for your Profile EMR clinic

Plans start at $86 per provider (FTE) per month.

Some EMRs charge additional integration fees, which Cortico covers 50%.

See pricing

ROI Calculator

How Much is Your Time Worth?

Tell us about your practice and we'll calculate how much Cortico could save you.

Hours spent per week on admin work in Profile EMR

1 hr20 hrs 40 hrs

How much one hour of your time is worth

/ hr

Estimated monthly ROI with Cortico

$4,714

Monthly hours of admin saved80 hrs

Value of Cortico time savings$4,800

Cost of Essentials plan-$86

Net Monthly ROI$4,714

LEARN MORE

The Cortico + Profile Library

Case studies, tutorials, and resources for Cortico users.

Videos

Articles & Case Studies

Knowledge Base

PRIVACY & SECURITY

Built for Healthcare Compliance

Cortico meets the highest standards for data privacy and security in Canadian healthcare.

SOC 2® Type II

Certified

ISO 27001

Certified

PIPEDA / PIPA

Compliant

HIPAA / PHIPA

Compliant

COMMON QUESTIONS

Questions About Cortico + Profile?

Also integrates with

All EMR integrations →

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